CellWall Logo

Privacy Policy

Last Updated: August 20, 2025

Our Company (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our Services.

By using our Services, you consent to the practices described in this Policy.

1. Scope

This Policy applies to:

  • Our SaaS products:
    • Supply Chain Security Proxy
    • Cookie Consent Management
    • LLM Interaction Security Proxy
    • Anonymization Proxy
  • Our websites, applications, and communications.

This Policy does not apply to third-party websites, services, or integrations we do not control.

2. Information We Collect

We collect the following categories of data:

a. Information You Provide

  • Account registration details (name, email, organization, payment info).
  • Support inquiries, feedback, or other communications.

b. Automatically Collected Information

  • Log data (IP addresses, browser type, device identifiers).
  • Usage metrics (features used, error reports, performance data).
  • Cookie preferences via our Cookie Consent Management tool.

c. Customer Data (Processed Through Services)

When you use our proxy or consent services, we process:

  • Web traffic metadata (e.g., headers, request/response info).
  • Anonymized or pseudonymized data for IP masking.
  • Content transmitted to LLMs when routed through our DLP protection proxy.

We process this data only on your behalf as a data processor.

3. How We Use Information

We use information to:

  • Provide, maintain, and improve our Services.
  • Ensure security, fraud prevention, and compliance.
  • Communicate with you about updates, billing, and support.
  • Analyze aggregated usage trends for product development.
  • Comply with legal obligations.

4. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

  • Contract – To provide the Services you requested.
  • Consent – For optional features (e.g., marketing emails, cookie consent).
  • Legitimate Interests – For security, fraud prevention, and improving Services.
  • Legal Obligation – To comply with applicable law.

5. Sharing of Information

We do not sell personal data. We may share data with:

  • Service Providers – Cloud hosting, payment processors, analytics providers.
  • Legal Authorities – When required by law or lawful requests.
  • Business Transfers – In case of a merger, acquisition, or sale of assets.

All processors are contractually bound to protect data in compliance with applicable law.

6. Data Retention

  • Account data: retained while your account is active and as required by law.
  • Log and technical data: retained for security and troubleshooting for a limited period.
  • Customer data processed via proxies: generally ephemeral (processed in-memory, not stored), unless logging is required by your chosen configuration.

7. Security

We use industry-standard security measures, including encryption in transit, access controls, and regular security audits. However, no system is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, contact us at legal@example.com.

9. Cookies and Tracking

Our website and Services use cookies and similar technologies for functionality, analytics, and compliance. You can manage preferences via our Cookie Consent Management tool.

10. International Data Transfers

We may transfer data outside your country. Where required, we use approved mechanisms (e.g., EU Standard Contractual Clauses) to ensure adequate protection.

11. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy. We will post the updated version with a revised “Last Updated” date. Continued use of the Services constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, contact us:
Our Company
legal@example.com
123 Main St, Anytown, USA