Documentation section
Troubleshooting
Diagnose installation, display, enforcement, inventory, and publication problems.
Documents in this section
- CookieWall installation is not detectedResolve a Not Detected or No recent traffic status from deployment outward.
- The banner does not appearCheck activation, published configuration, existing preferences, GPC, and browser loading errors.
- Tracking is blocked or allowed unexpectedlyTrace the visitor preference, category mapping, published script map, and native consent integration.
- Inventory or configuration appears staleResolve missing discoveries, outdated banner descriptions, and delayed category or integration changes.